Frequently Asked Questions

Below Are Frequently Asked Questions, You May Find The Answer For Yourself

Gold Jewellery has and will continue to be a staple to any Jewellery collection. If you are like most people, you love the look, but when it comes to making a purchase or even selling an item, you have a lot of question! It’s hard to know where to begin or even what questions to ask, so we pulled together a few FAQ’s about gold Jewellery to help!
What is the difference between 18K, 22K AND 24K gold?
18K = 75% = .750
22K = 91.6% = .916
24k = 100%

Here, 24K is rarely used in jewellery since it is quite soft, making the jewellery fragile. Also, the higher the karat, the higher the price of the jewellery.

Is gold a good investment?
Yes, gold is a precious metal that’s rare and has a high economic value. Gold is one of the safest ways of investing your money for the future. If you have any more questions about gold or are looking for your next gold jewellery, feel free to reach out to Sarrita Jewellery. Your search for high-quality gold jewellery ends here!
What is handmade jewellery?
Handmade jewellery is jewellery that is made by hand without the use of machines molds or casting. In a handmade piece of jewellery all materials must be shaped formed and assembled. Machine powered cutters, drills, and lathes can be used as long as they are operated manually, and guided by the artisan’s hands.

Handmade jewellery is the benchmark for craftsmanship in fine jewellery as it requires highly skilled labor to manually control tools materials and temperatures to accurately work platinum and gold.

Do you offer a guarantee on the jewellery I purchase from Sarrita jewellery?
Yes. In staying true to our high standards of customer satisfaction, we offer a Lifetime Guarantee for purity of gold.
How do I measure my ring /bangle size?
The easiest way to measure a ring size is by taking a sample ring, placing it on a ruler and reading off the inner diameter of the ring in millimetres. The same goes for a bangle.
Can I ask for my own design to be made?
Yes, we take orders for customized jewellery. We will customize the jewellery as your wish.
Is there an option of getting jewellery with different metal or gemstone that is not offered on Sarritajewellery.com website?
For this purpose, you can contact us via info@sarritajewellery.com.
Can I place an order by phone?
Definitely. After browsing through the designs on our website, you can order the desired one, by phone. Our customer support team will help you with placing the order. You can reach them on +94 77 0777 356.
What are your hours of operation?
Monday-Saturday 9 AM to 7 PM and on Sundays 10AM to 2PM. We are closed on public holidays.
Do you deliver products throughout Sri Lanka?
Currently we deliver only within Colombo 1 – 15.
Are all my personal details in a secured form?
We know that privacy is essential for you and we make sure to keep all your personal information in a secured form on www.sarritajewellery.com. We make sure not to disclose your personal details to any other company for marketing purpose or for mailing purpose. All the payments will be processed by third party, who make sure to adhere to privacy policy that are mentioned. We also have a non-disclosure agreement in place with the third party and they are known to be certified the major card issuers. For further details, you are requested to go through our privacy policy.